Management cost and " instrument panel "

Analysis of documentation expenditures in university libraries, with the increasing cost of the documents over the last ten years. Obviously, the management cost of the library should be added too. Those costs, always known as a whole, should be refined by a functional analysis and by a qualitative and quantitative assessment of the services. In order to meet these objectives, the DBMIST has elaborated a new management tool : the " instrument panel " (tableau de bord).