The AlhóndigaBilbao multimedia library: managing a library through a public-private partnership

The BBK multimedia library opened in October 2010 in the AlhóndigaBilbao culture and leisure centre, which also houses exhibition spaces, cinemas, an auditorium, a swimming pool, and other facilities. The library, sponsored by the Bilbao Bizkaia Kutxa bank (BBK), has outsourced nearly all of its management functions, including collection management and front desk duties. The dedicated management team for the 4000-square-metre site consists of just three people, with the rest of the staff coming from private companies chosen after bidding for the procurement contract.
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