Variations on readers in libraries

The significance readers have –or should have– in the management of public libraries is equal only to the importance of libraries in the lives of their readers. William Marx’s argument, developed freely in the present article, draws on a number of individual experiences, while at the same time expressing his doubts and worries over the changes in library practice currently underway. Will there still be readers in libraries tomorrow? Or will they all have become “customers” and “clients”?