Online catalogs viewed by the user
A brief overview of research on users and online catalogues is presented, focussing on the different data gathering méthodologies. « OLIVE », an enhanced facility for logging transactions and introducing online questionnaires as a front-end on a PC has been used to examine user intentions, search formulations and success ratings on several commercial systems. A third generation system « OKAPI », addressing some of the issues raised by user feedback is then described.
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