Evaluating and measuring the role of university libraries

Ten years after the trend first emerged, various factors are coming together to produce a strong increase in the evaluation of university libraries. Library evaluation has moved on a great deal in recent years, thanks in particular to the creation and progression of new performance indicators and measures. This article warns against the pitfalls of evaluation and highlights the relevance of practices comparing libraries on a national, and where possible, European level, in order to meet the challenges of constant ongoing developments in information science.