Installing ergonomic signage: a case study at Metz University Library

The authors have compiled a study of the process of installing ergonomic signage in Metz university library. The project drew on environmental psychology, information and communication studies, and ergonomics to try to identify the factors that helped readers use the library most effectively. The authors used several methodological approaches, combining interviews with staff members, a questionnaire to classify users, and a trial run of the navigation system. The results will mostly be of use in concrete applications, in libraries planning to reorganise their system of signage, for example, but also raises points of theoretical interest for improving reader orientation strategies.