Reference Interview: a Notion to Introduce into Renovated Training

For some years, French librarianship has been open to the idea of the reference service. However, the relational dimension, very recently explored, appears neither in the manuals nor in training. The concept of reference interview, developed several decades ago by Anglo-Saxon librarians, has led them to create initial training programmes for this technique. Here we shall find concrete propositions for an adaptation to the teaching of librarianship in France.
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