From the Swiss collective catalogue to the SwissInfoDesk

An integral part of the Swiss National Library since 1979, a major tool for inter-library loans until the 1990s, the Swiss collective catalogue (CCS) has not been able to meet the competition from on line collective catalogues. The research service Helvetica, a prolongation of the Office of Information created at the same time as the CCS in 1928, is dedicated to the dissemination of information. Since 2003, it offers a virtual multilingual reference service, SwissInfoDesk.